Shipping Policy

Last Updated: April 22, 2026

This Shipping Policy explains how Fiberforceshop, operated by FIBER FORCE LLC, processes, prepares, ships, and delivers customer orders.

By placing an order through our website, you acknowledge that you have reviewed and agreed to this Shipping Policy. Please read the information below carefully before completing your purchase.

1. Shipping Destination

Fiberforceshop currently accepts and ships orders only within the United States.

Customers must provide a complete and valid United States delivery address during checkout. We do not currently offer international shipping.

Orders submitted with an unsupported, incomplete, or undeliverable address may be delayed or canceled.

2. Shipping Rates

Our standard shipping rates are:

• Orders with a qualifying subtotal of $75.00 or more: Free standard shipping
• Orders with a qualifying subtotal below $75.00: $5.99 standard shipping

The qualifying order subtotal is calculated after discounts and promotional codes have been applied and before applicable taxes.

Shipping charges, when applicable, will be clearly displayed during checkout before the customer completes payment.

Free shipping cannot be exchanged for cash, applied to a previous order, or combined with another shipping credit unless clearly stated in a separate promotion.

3. Order Processing and Handling Time

Order processing and handling time is up to 3 business days.

Processing and handling time begins after:

• The order has been successfully submitted;
• Payment has been authorized through PayPal; and
• The order has passed any applicable verification checks.

During this period, the order may be reviewed, sent to production, printed, inspected, packaged, and prepared for shipment.

Business days are Monday through Friday and exclude Saturdays, Sundays, and United States federal holidays.

Orders placed on weekends or public holidays will begin processing on the next available business day.

4. Print-on-Demand Production

Many products sold by Fiberforceshop are created through a print-on-demand model. This means the product is produced after the customer completes an order rather than being held as pre-produced inventory.

Once payment is confirmed, the selected product may enter production according to the size, color, design, quantity, and other options chosen during checkout.

The standard handling period includes the time required to prepare the made-to-order product for shipment.

Because orders may enter production shortly after payment is approved, order changes or cancellations cannot be guaranteed after an order has been placed.

5. Estimated Delivery Time

The estimated delivery time is 5–11 business days.

This estimated delivery window includes:

• Up to 3 business days for processing and handling; and
• The estimated carrier transit period after the package has shipped.

The delivery estimate begins after an order and payment have been successfully confirmed.

Delivery dates are estimates and are not guaranteed. Actual delivery time may vary depending on the delivery address, order volume, product availability, carrier operations, severe weather, public holidays, transportation interruptions, or other circumstances outside our reasonable control.

6. Order Timeline Summary

• Processing and handling time: Up to 3 business days
• Total estimated delivery time: 5–11 business days
• Return request review time: Within 3 business days after receiving all required information
• Return processing time: Within 3–5 business days after an authorized return is received and inspected
• Refund processing time: Within 5 business days after the refund is approved
• Payment provider posting time: PayPal or the customer’s financial institution may require additional time to display the refund

7. Shipping Confirmation and Tracking

When an order ships, a shipping confirmation email may be sent to the email address provided during checkout.

The shipping confirmation may include:

• The applicable tracking number;
• A link to view tracking updates;
• The products included in the shipment; and
• Other available delivery information.

Tracking information may take up to 48 hours to update after a shipping label is created. A status showing that a label has been created does not always mean the carrier has physically received or scanned the package.

Customers are responsible for monitoring the email address used during checkout and reviewing available tracking updates.

8. Multiple Packages

Products in the same order may be produced or fulfilled by different facilities. As a result, an order containing multiple products may be divided into separate shipments.

Separate shipments may:

• Have different tracking numbers;
• Be shipped on different dates; and
• Arrive on different delivery dates.

Receiving only part of a multi-item order does not necessarily mean that another item is missing. Customers should review all available shipment and tracking notifications.

Customers will not be charged an additional shipping fee solely because we divide an order into multiple packages.

9. Accurate Shipping Information

Customers are responsible for providing complete and accurate delivery information, including:

• Full recipient name;
• Street address;
• Apartment, suite, or unit number when applicable;
• City;
• State;
• ZIP code; and
• A valid email address.

Please review your shipping information carefully before completing checkout.

If you discover an address error after placing an order, contact us immediately at [email protected]. Include your full name, order number, the incorrect address, and the requested corrected address.

We cannot guarantee that an address can be changed after an order has entered production, fulfillment, or shipment.

10. Address Changes

An address change request is not confirmed until our customer support team provides written confirmation by email.

Submitting a request does not automatically update the order.

If an order has already shipped, we may be unable to redirect or change the delivery address. Customers may need to contact the shipping carrier directly when carrier-supported delivery management options are available.

11. Incorrect or Incomplete Addresses

Fiberforceshop is not responsible for delays, failed delivery attempts, or returned packages caused by an incorrect or incomplete address provided by the customer, except where responsibility cannot legally be excluded.

If a package is returned because of an address problem, we will review the situation and contact the customer by email.

Depending on the circumstances, the customer may be required to confirm a corrected address and pay an additional shipping charge before the package can be shipped again. Any additional charge will be disclosed and approved before payment is collected.

12. Delayed Shipments

A shipment may be delayed because of:

• High order volume;
• Product or material availability;
• Production interruptions;
• Carrier processing delays;
• Severe weather;
• Natural disasters;
• Transportation disruptions;
• Public holidays;
• Incorrect delivery information;
• Security or payment verification; or
• Other circumstances outside our reasonable control.

If your order has not arrived within the estimated delivery window, review the tracking information first and then contact us at [email protected].

Please include your full name, order number, and available tracking number so our team can investigate the shipment.

13. Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, please:

• Confirm that the delivery address on the order is correct;
• Check around the delivery location, mailbox, entrance, garage, or other secure areas;
• Ask household members, neighbors, building staff, or reception personnel whether they accepted the package;
• Allow up to one additional business day because some carrier scans may occur before final delivery; and
• Contact the carrier using the available tracking information.

If the package still cannot be located, contact us at [email protected]. We may need to review tracking records or open an inquiry with the applicable fulfillment or shipping provider.

A package marked as delivered is not automatically eligible for an immediate refund. Each request will be reviewed based on the tracking information, delivery address, carrier findings, and other available evidence.

14. Lost Packages

If a shipment has no tracking movement for an extended period or appears to have been lost in transit, contact us at [email protected].

Please provide:

• Your full name;
• Your order number;
• The email address used during checkout;
• The tracking number; and
• A description of the delivery issue.

We may contact the production partner or shipping carrier to investigate. If the package is confirmed lost, we will provide an appropriate resolution in accordance with our Return and Refund Policy and applicable law.

15. Damaged Packages or Products

If an order arrives damaged, defective, or with an incorrect product, contact us at [email protected] within the request period stated in our Return and Refund Policy.

Please include:

• Your order number;
• A description of the issue;
• Clear photographs of the product;
• Photographs of the shipping package;
• A photograph of the shipping label; and
• Any other relevant information requested by our support team.

Customers should keep the product and original packaging until the request has been reviewed. Do not discard or return the item before receiving instructions from us.

16. Returned-to-Sender Packages

A package may be returned to the sender because of:

• An incomplete or incorrect address;
• Multiple unsuccessful delivery attempts;
• Failure to collect or claim the package;
• Refusal of delivery;
• An unavailable or inaccessible delivery location; or
• Another carrier-related delivery issue.

If tracking indicates that a package is being returned, contact us at [email protected]. We will review the shipment after the return has been confirmed by the fulfillment provider.

Reshipment or refund eligibility will depend on the reason for the return, the product condition, the customer-provided address, and the terms of our Return and Refund Policy.

17. Refused Deliveries

Refusing a shipment does not automatically cancel the order or guarantee a full refund.

A refused package may be returned to the production or fulfillment facility. Any refund, reshipment, or deduction for applicable costs will be determined after the shipment status and product condition have been reviewed.

Customers should contact us before refusing a package whenever possible.

18. Order Changes and Cancellations

To request a change or cancellation, email [email protected] as soon as possible after placing the order.

Because our products may enter print-on-demand production shortly after payment is confirmed, we cannot guarantee that a change or cancellation will be possible.

Once production or fulfillment has started, we may be unable to change or cancel:

• The product;
• The design;
• The size;
• The color;
• The quantity;
• The delivery address; or
• Other selected options.

A request is not approved until we provide written confirmation by email.

19. Return Request Process

Returns are governed by our Return and Refund Policy.

To request a return, customers must contact us by email at [email protected] before sending any product back.

The request should include:

• The customer’s full name;
• The order number;
• The email address used during checkout;
• The product involved;
• The reason for the requested return; and
• Photographs when the item is damaged, defective, incorrect, or otherwise affected by a product issue.

Return requests are normally reviewed within 3 business days after we receive all required information.

If the return is approved, we will provide return instructions by email. Customers must follow those instructions and use the authorized return address.

Do not return a product to 1224 AVONDALE LANE, West Palm Beach, FL 33409, US, the address printed on a shipping package, or another location unless our support team has specifically authorized that address in writing.

20. Return Processing Time

Authorized returns are normally processed within 3–5 business days after the returned product is received and inspected.

The inspection may confirm:

• Whether the correct product was returned;
• The condition of the product;
• Whether the return was made within the applicable return period;
• Whether the return instructions were followed; and
• Whether the product qualifies for a refund, replacement, exchange, or another resolution.

We will notify the customer by email after the return has been reviewed.

21. Refund Processing Time

Approved refunds are normally issued within 5 business days after refund approval.

Refunds will generally be issued to the original payment method used through PayPal unless another method is required by applicable law.

After a refund is issued by Fiberforceshop, PayPal or the customer’s bank or financial institution may require additional processing time before the funds appear in the customer’s account.

Depending on the payment source connected to PayPal, the total posting time may vary. We do not control PayPal’s or a financial institution’s internal processing times.

22. Shipping Charges and Refunds

Original shipping charges and return shipping costs are handled according to our Return and Refund Policy.

If an order received free shipping because its qualifying subtotal was at least $75, the original shipping charge was $0.00.

Shipping charges may be refunded when required by law or when the return results from a verified error by Fiberforceshop, such as an incorrect, damaged, or defective product.

For other eligible returns, original shipping charges may be non-refundable where permitted by applicable law and disclosed in our Return and Refund Policy.

23. Customer Support

Fiberforceshop provides order and shipping support exclusively through email.

For assistance, contact:

Email: [email protected]

You may also submit the contact form available on our Contact Us page. Contact form submissions are delivered to our support email for review.

We do not provide order support, shipping assistance, address changes, cancellations, return authorization, or refund requests through telephone calls, text messages, social media messages, or in-person visits.

Our customer support hours are:

Mon - Fri, 9:00 AM - 5:00 PM EST

Messages received outside these hours will be reviewed during the next available business period.

24. Contact Information

Store Name: Fiberforceshop
Business Name: FIBER FORCE LLC
Business Address: 1224 AVONDALE LANE, West Palm Beach, FL 33409, US
Customer Support Email: [email protected]
Customer Support Hours: Mon - Fri, 9:00 AM - 5:00 PM EST

When contacting us about an order, include your full name, order number, the email address used during checkout, and a clear description of your request.

25. Changes to This Shipping Policy

We may update this Shipping Policy to reflect changes in shipping rates, production procedures, carrier services, business operations, legal requirements, or store practices.

The version in effect when an order is placed will generally apply to that order unless a change is required by law or provides the customer with more favorable terms.

Return & Refund Policy

Last Updated: April 22, 2026

Thank you for shopping at Fiberforceshop. This Return & Refund Policy explains when products may be returned, how to submit a return or refund request, who is responsible for return shipping, how returned products are reviewed, and when approved refunds are issued.

Fiberforceshop is operated by FIBER FORCE LLC. By placing an order through our website, you acknowledge that you have reviewed and agreed to this policy.

1. Policy Summary

• Return window: 30 calendar days from the date the order is marked as delivered
• Request response time: Within 3 business days after receiving all required information
• Time to send an approved return: Within 14 calendar days after receiving return authorization
• Return processing time: Within 3–5 business days after the returned item is received and inspected
• Refund processing time: Within 5 business days after the refund is approved
• Refund method: Original payment method used through PayPal
• Restocking fee: No restocking fee
• Customer support method: Email only

2. Return Window

Customers may request a return within 30 calendar days from the date the applicable order or product is marked as delivered by the shipping carrier.

A return request submitted after the 30-day return window may not be accepted unless required by applicable law.

If an order is delivered in multiple packages, the return period for each product begins on the date that specific product is marked as delivered.

3. Eligible Reasons for Return

Subject to the conditions in this policy, we accept return requests for eligible products for reasons including:

• The customer changed their mind;
• The customer ordered the wrong size or color;
• The product does not fit as expected;
• The customer no longer wants or needs the product;
• The product arrived damaged;
• The product has a manufacturing or printing defect;
• The customer received the wrong product, size, color, or design;
• An item is missing from the delivered package; or
• The product materially differs from the description shown on our website.

Print-on-demand production alone does not make a standard, non-personalized product ineligible for return. Regular apparel produced after an order is placed may still be returned when it meets the requirements of this policy.

4. Return Condition Requirements

For a buyer’s-remorse return, size-related return, color-related return, or other return not caused by a product defect or fulfillment error, the product must be:

• Unworn, except for a reasonable fitting or inspection;
• Unused;
• Unwashed;
• Free from stains, odors, pet hair, makeup, deodorant marks, smoke, or other signs of use;
• Free from damage caused after delivery;
• Returned with any original tags still attached, when tags were included;
• Returned with the original product packaging when reasonably available; and
• Packaged securely to prevent damage during return shipping.

Opening the shipping package or reasonably trying on an apparel item does not automatically make the product ineligible for return.

If a product arrived damaged, defective, or incorrect, do not use, wash, repair, alter, or dispose of it before contacting us. Keep the product, packaging, and shipping label until our support team completes its review.

5. Products That Cannot Be Returned

The following products are generally not eligible for return unless they arrived damaged, defective, incorrect, or otherwise qualify for a remedy under applicable law:

• Products returned more than 30 calendar days after delivery;
• Products that have been worn beyond a reasonable fitting;
• Products that have been washed, altered, repaired, stained, or damaged after delivery;
• Products showing signs of misuse, improper care, or normal wear and tear;
• Personalized or customized products created using customer-provided names, text, images, or specifications;
• Products clearly marked “Final Sale” or “Non-Returnable” before purchase;
• Gift cards, if offered; and
• Products returned without authorization or to an unauthorized address.

This section does not limit any rights or remedies that cannot legally be excluded.

6. How to Request a Return

Before sending a product back, customers must request return authorization by emailing:

[email protected]

The return request must include:

• The customer’s full name;
• The order number;
• The email address used during checkout;
• The name of the product involved;
• The size, color, and quantity involved;
• The reason for the return request;
• The requested resolution, such as a refund or replacement; and
• Photographs when the product is damaged, defective, incorrect, or materially different from the listing.

For a damaged or incorrect shipment, photographs should clearly show:

• The complete product;
• The affected area or defect;
• The design, size label, or product label when relevant;
• The shipping package; and
• The shipping label.

Submitting complete information helps us review the request without unnecessary delays.

7. Response Time for Return Requests

We normally respond to complete return and refund requests within 3 business days.

The response period begins after we receive all information reasonably required to review the request.

If information or photographs are missing, we may contact the customer by email and request additional details. The review may remain pending until the requested information is received.

Business days are Monday through Friday and exclude Saturdays, Sundays, and United States federal holidays.

8. Return Authorization

If a return is approved, we will send written return instructions by email. These instructions may include:

• A return authorization or reference number;
• The authorized return address;
• Packaging instructions;
• Available shipping instructions;
• Whether a prepaid return label will be provided; and
• The deadline for sending the return.

A return request is not approved until the customer receives written authorization from us.

Do not send a product to:

• 1224 AVONDALE LANE, West Palm Beach, FL 33409, US;
• The address printed on the original package;
• A production or fulfillment facility; or
• Any other address not specifically provided in our written return instructions.

The business address displayed on our website is provided for business identification and transparency. It is not automatically an authorized return location.

9. Deadline for Sending an Approved Return

After receiving return authorization, the customer must send the product within 14 calendar days, unless our written instructions provide a different deadline.

We recommend using a trackable shipping method and retaining the shipping receipt until the return is completed.

A return sent after the authorization deadline may be refused or may require additional review.

10. Return Shipping Costs

Buyer’s Remorse, Size, Color, or Preference Returns

If the return is requested because the customer changed their mind, selected the wrong size or color, no longer wants the product, or has another preference-related reason:

• The customer is responsible for the cost of return shipping;
• We do not deduct a restocking fee;
• The original $5.99 shipping fee, when charged, is generally non-refundable; and
• The customer should use a trackable return method.

Damaged, Defective, or Incorrect Products

If we confirm that the product arrived damaged, defective, materially different from the listing, or incorrect because of our error or a fulfillment error:

• Fiberforceshop will be responsible for reasonable return shipping costs;
• We may provide a prepaid return label;
• We may determine that returning the product is not necessary;
• The original shipping charge may be refunded when appropriate; and
• The customer will not be charged a restocking fee.

Customers should not purchase return postage for a damaged, defective, or incorrect product before receiving instructions from us. Unauthorized shipping costs may not be reimbursed.

11. No Restocking Fee

Fiberforceshop does not charge a restocking fee for an approved return.

This does not mean that every charge associated with an order is refundable. Customer-paid return shipping and the original shipping fee may remain non-refundable for buyer’s-remorse returns as explained in this policy.

12. Return Inspection

After an authorized return is delivered to the designated return location, the product will be inspected.

The inspection may verify:

• That the correct product was returned;
• That the return was requested within the applicable period;
• That the product meets the required return condition;
• That the quantity matches the approved request;
• That the return instructions were followed; and
• Whether the product qualifies for a refund, replacement, or another resolution.

We may contact the customer by email if additional information is required during inspection.

13. Return Processing Time

Authorized returns are normally processed within 3–5 business days after the returned product is received and inspected.

Return processing includes verifying the product, reviewing its condition, confirming eligibility, and determining the applicable resolution.

When the review is completed, we will notify the customer by email whether the return has been approved, partially approved, or declined.

14. Refund Approval

If a return is approved for a refund, the refund amount will be calculated according to the reason for the return and the terms of this policy.

An approved refund may include:

• The purchase price of the eligible returned product;
• Applicable sales tax associated with the refunded amount; and
• The original shipping charge when the return resulted from a confirmed damaged, defective, or incorrect product.

An approved buyer’s-remorse refund generally does not include:

• The original $5.99 shipping charge, when it was charged;
• The customer’s return shipping cost; or
• Any amount associated with a product that was not returned or did not meet the return requirements.

If the original order qualified for free shipping, the original shipping charge was $0.00.

15. Refund Processing Time

After a refund is approved, Fiberforceshop normally issues the refund within 5 business days.

The refund will generally be sent to the original payment method used through PayPal.

After we issue the refund, PayPal or the financial institution associated with the customer’s PayPal payment method may require additional time to post the funds to the customer’s account.

We do not control PayPal’s or a financial institution’s internal posting time. The date on which we issue a refund may therefore differ from the date on which the funds become visible in the customer’s account.

16. Refund Confirmation

When a refund is issued, we will send a confirmation email to the address associated with the order.

If the refund does not appear after the applicable PayPal or financial institution processing period, the customer should:

• Review the PayPal account used for the purchase;
• Review the original payment source connected to PayPal;
• Contact PayPal or the applicable financial institution; and
• Contact us at [email protected] with the order number if further assistance is needed.

17. Partial Refunds

A partial refund may be issued when:

• Only part of an order is returned;
• Only some returned products meet the policy requirements;
• A product is returned with missing parts or accessories;
• A product shows use or damage beyond a reasonable inspection; or
• A discount applied to multiple products must be recalculated after a partial return.

We will explain the reason for a partial refund by email before or when the refund is issued.

No deduction will be made without a reasonable basis consistent with this policy and applicable law.

18. Damaged or Defective Products

If a product arrives damaged or defective, contact us within 30 calendar days after delivery.

Depending on the circumstances and product availability, we may offer:

• A replacement of the same product;
• A replacement in an available comparable option, with the customer’s agreement;
• A refund to the original payment method; or
• Another appropriate resolution required by applicable law.

We may request photographs or other evidence to confirm the issue. In some cases, we may not require the damaged or defective product to be returned.

19. Incorrect Products

If the customer receives the wrong product, size, color, design, or quantity because of our error, contact us within 30 calendar days after delivery.

After verification, we may provide a replacement, refund, prepaid return instructions, or another appropriate resolution.

The customer will not be required to pay return shipping for a verified fulfillment error.

20. Missing Items

Products from the same order may be shipped separately. Before reporting a missing item, review all shipping confirmation emails and tracking numbers associated with the order.

If all packages are marked as delivered and an item is still missing, contact us at [email protected]. Include the order number, missing product, package photographs when available, and all relevant tracking information.

Verified missing-item claims may be resolved through a replacement or refund.

21. Products Materially Different From the Listing

Product images are intended to represent the products as accurately as reasonably possible. However, minor differences may occur because of screen settings, garment material, printing method, product size, lighting, and normal production tolerances.

Minor variations in color tone, print placement, print size, texture, or alignment are not automatically considered defects.

If a product materially differs from the product description or listing, contact us with photographs and a description of the difference. We will review the request and provide an appropriate resolution when the claim is verified.

22. Exchanges

We do not currently offer automatic direct exchanges for buyer’s-remorse, size, or color changes.

For an eligible product, the customer may:

1. Request a return under this policy;
2. Wait for the return and refund to be processed; and
3. Place a new order for the preferred product, size, or color.

This approach helps ensure that the desired replacement option is available and that the new order information is accurate.

For a verified damaged, defective, or incorrect product, we may provide a replacement without requiring the customer to place a new order.

23. Order Cancellations

Because many of our products are made through a print-on-demand process, production may begin shortly after payment is confirmed.

To request a cancellation, email [email protected] as soon as possible after placing the order.

A cancellation request should include:

• The customer’s full name;
• The order number;
• The email address used during checkout; and
• A clear statement requesting cancellation.

We will normally respond within 3 business days. However, sending a cancellation request does not automatically cancel the order.

If production or fulfillment has already started, cancellation may no longer be possible. If the order is shipped, the customer may request an eligible return after delivery under this policy.

A cancellation is confirmed only when we provide written confirmation by email.

24. Refused and Unclaimed Packages

Refusing delivery or failing to claim a package does not automatically qualify the order for a full refund.

If a package is returned because it was refused, unclaimed, or addressed incorrectly, we will review:

• The reason for the return;
• The address provided during checkout;
• The shipping and tracking records;
• The condition of the returned product; and
• Any costs associated with the return.

Refund or reshipment eligibility will be determined under this policy and our Shipping Policy.

25. Packages Marked as Delivered but Not Received

If tracking shows that a package was delivered but the customer cannot locate it, the customer should first:

• Confirm the delivery address;
• Check the mailbox, entrance, porch, garage, or other delivery locations;
• Ask household members, neighbors, building staff, or reception personnel;
• Allow one additional business day for possible premature carrier scanning; and
• Contact the shipping carrier.

If the package remains missing, contact us at [email protected]. We may investigate the shipment with the carrier or fulfillment provider.

A delivered tracking status does not automatically result in an immediate refund. Each case will be reviewed using the delivery information and available evidence.

26. Refunds Without a Physical Return

In certain circumstances, we may approve a refund or replacement without requiring the customer to physically return the product.

This may apply when:

• The product is clearly damaged or defective;
• The wrong product was delivered;
• The cost of return shipping would be unreasonable;
• The product cannot safely or practically be returned; or
• Another resolution is appropriate based on the available evidence.

Customers should not discard the product until we confirm in writing that a return is not required.

27. Promotions, Discounts, and Free Shipping

If an order used a discount, refund amounts will be based on the actual amount paid for the returned product.

If a discount applied across multiple items, the discount may be allocated proportionally when calculating a partial refund.

If the original order qualified for free shipping because its subtotal was at least $75, the original shipping charge was $0.00.

We do not retroactively charge the customer the standard $5.99 shipping fee solely because an approved partial return reduces the retained order value below $75.

28. Chargebacks and PayPal Disputes

Customers should contact us at [email protected] before opening a PayPal dispute or payment chargeback so that we have an opportunity to review and resolve the matter.

Opening a dispute does not expand or reduce the customer’s rights under this policy or applicable law.

If a PayPal dispute or chargeback is opened, we may provide order, payment, shipment, delivery, communication, and return records to PayPal or the applicable payment provider as part of the review process.

29. Customer Support by Email Only

Fiberforceshop accepts all return, refund, cancellation, replacement, and order-related requests exclusively by email.

Contact us at:

[email protected]

Customers may also use the form on our Contact Us page. Contact form submissions are delivered to our support email.

We do not process customer support requests through telephone calls, text messages, social media messages, or in-person visits.

The phone number and business address displayed on our website are provided for business identification and transparency. They are not customer support channels or authorized return destinations.

Our customer support hours are:

Mon - Fri, 9:00 AM - 5:00 PM EST

Messages received outside these hours will be reviewed during the next available business period.

30. Contact Information

Store Name: Fiberforceshop
Business Name: FIBER FORCE LLC
Business Address: 1224 AVONDALE LANE, West Palm Beach, FL 33409, US
Business Phone: — not available for customer support
Customer Support Email: [email protected]
Customer Support Hours: Mon - Fri, 9:00 AM - 5:00 PM EST

Do not send returns to 1224 AVONDALE LANE, West Palm Beach, FL 33409, US unless that address is specifically included in written return instructions from our customer support team.

31. Changes to This Policy

We may update this Return & Refund Policy to reflect changes in our products, fulfillment processes, payment services, shipping arrangements, legal obligations, or business practices.

The revised policy will be posted on this page with the updated date shown through the April 22, 2026 shortcode.

The policy in effect when an order is placed will generally apply to that order unless a later version provides more favorable terms or a change is required by applicable law.